Design: Co-creation

WRITTEN ON Wednesday, April 4th, 2012 BY William Heath AND STORED IN Design: Co-creation, Design: user-oriented, Ideal government IT strategy, Save Time and Money, We told you so...

Like a contented snore from a prolonged snooze, here’s a quick and now rare post to acknowledge the new GDS design principles: 1 Start with needs* 2 Do less 3 Design with data 4 Do the hard work to make it simple 5 Iterate. Then iterate again. 6 Build for inclusion 7 Understand context 8 […]


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WRITTEN ON Thursday, October 14th, 2010 BY William Heath AND STORED IN Data nitwittery, Design: Co-creation, Foundation of Trust, Save Time and Money

More or less the first post on IdealGov over six years ago was on Finland’s register-based census. But now, thanks to all sorts of developments not least this week’s Mydex launch, we can see how the UK in 2012 2011 could do better than the Finns a decade earlier. The non-ideal 2012 [correction: 2011] Census […]


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WRITTEN ON Tuesday, September 21st, 2010 BY William Heath AND STORED IN Design: Co-creation, Design: user-oriented, Foundation of Trust, Identity, Save Time and Money

Does it matter that the Coalition hasn’t published a post-ID-Scheme identity policy yet? I dont think so. It’s no more helpful to obsess about identity than to obsess about privacy. These things are important, but the overriding Coalition priority is to save money. Happily, the urge to save money will usher in the right identity […]


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WRITTEN ON Sunday, August 8th, 2010 BY William Heath AND STORED IN Design: Co-creation, Foundation of Trust, Power of Information, Save Time and Money, We told you so...

The closure of ContactPoint and the onset of the Databankendämmerung is – let’s say it again – cause for celebration. It’s also cause for congratulation to those who campaigned long and hard, with negligeable resources, against the brick wall of prevailing wisdom to get rid of it. That’s not to say the underlying problems ContactPoint […]


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WRITTEN ON Monday, July 5th, 2010 BY William Heath AND STORED IN Design: Co-creation, Wibbipedia/MindtheGap

Hurrah – I like the new Patient Opinion widget: You must have a browser that supports iframes to view the Patient Opinion widget Sam did some of these for publicexperience. His one let you just type your experience straight in. The PO one just offers recent feedback, with options for filters. Has PO got the […]


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WRITTEN ON Thursday, June 24th, 2010 BY ruthkennedy AND STORED IN Across the Board, Design: Co-creation, Design: user-oriented, Foundation of Trust, What do we want?

Following on from Will’s post below, I’m pleased to say that in places (albeit all rather far from the Westminster media hub) people ARE using the burning platform of the current economic situation as a reason to re-think how they go about doing what they do. There are places where a requirement for a shift […]


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WRITTEN ON Monday, June 14th, 2010 BY William Heath AND STORED IN Design: Co-creation, Ideal Goverment - project

The original “Ideal Government” agenda – quick wins; co-creative service design; foundation of trust – is now happening so thick and fast I’m not even pretending to keep up with it. That’s because Ideal Government stuff is now a fringe hobby topic for me; I’m fully focussed on new ways we can all protect, manage […]


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WRITTEN ON Sunday, January 10th, 2010 BY William Heath AND STORED IN Design: Co-creation, Design: user-oriented, Ideal government IT strategy

No public service has ever been formally designed, from intention to execution. Every single one of them should have been. That was the nub of an Aha-Erlebnis conversation with the late and much-lamented Charles Cox (who at that time was MD of EDS, responsible for delivering more on-line Whitehall services than everyone else put together). […]


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WRITTEN ON Friday, January 8th, 2010 BY William Heath AND STORED IN Design: Co-creation, Foundation of Trust, Political engagement

The new Independent Parliamentary Standards Authority has a consultation up on MPs expenses. Do it, people! If we don’t fill it out now and feed back, we can hardly complain if we don’t like how MPs’ expenses work in future. It’s a deceptively simple looking web site which is easy to use but pretty thorough […]


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WRITTEN ON Wednesday, December 30th, 2009 BY William Heath AND STORED IN Design: Co-creation, Foundation of Trust, Save Time and Money, What do we want?

Cripes. HM’s Loyal Opposition has announced – if elected – a £1m prize for an online platform for large-scale crowdsourcing. This almost comes onto the radar of big IT suppliers. It’s massive for smart little NGOs; it would have funded about a decade of early MySociety work. I got it in an email (extract below). […]


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