What do we want?

WRITTEN ON Wednesday, April 4th, 2012 BY William Heath AND STORED IN Design: Co-creation, Design: user-oriented, Ideal government IT strategy, Save Time and Money, We told you so...

Like a contented snore from a prolonged snooze, here’s a quick and now rare post to acknowledge the new GDS design principles: 1 Start with needs* 2 Do less 3 Design with data 4 Do the hard work to make it simple 5 Iterate. Then iterate again. 6 Build for inclusion 7 Understand context 8 […]


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WRITTEN ON Monday, January 16th, 2012 BY William Heath AND STORED IN Design: user-oriented, Foundation of Trust, Greener government IT

It’s a big and timely question as government and businesses across Europe get ready to spend up to $100bn on smart metering projects. In the UK that means the intended rollout of 53m gas and electricity smart meters to 26m households at a projected cost of £11.7bn. That’s on the same scale as the NHS […]


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WRITTEN ON Tuesday, February 8th, 2011 BY William Heath AND STORED IN Political engagement, What do we want?

Submission to PASC enquiry into Government IT policy 1 .This submission synthesises some discussion from the IdealGovernment.com blog, work by Ctrl-Shift Ltd and work of Mydex CIC. 2. It makes some overall observations on government IT before focussing on the architecture and role of personal data. It envisages a “Big Society” future of more participative […]


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WRITTEN ON Monday, January 10th, 2011 BY William Heath AND STORED IN Policies, Uncategorized, What do we want?

It’s good to see Ian Hargreaves setting out on his independent review of IP with a blog. The focus of my review is to identify any ways in which this IP system may be inhibiting innovation and economic growth, perhaps by making it harder for young internet companies to develop new products and services in […]


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WRITTEN ON Thursday, December 2nd, 2010 BY William Heath AND STORED IN Save Time and Money

Government IT procurement has been far from ideal. So this today from Francis Maude looks encouraging “You will all have experienced procurements that seemed to go on forever, cost millions of pounds and took countless hours of your employees’ time and energy. I know how frustrating this can be and I can promise you here […]


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WRITTEN ON Thursday, October 14th, 2010 BY William Heath AND STORED IN Data nitwittery, Design: Co-creation, Foundation of Trust, Save Time and Money

More or less the first post on IdealGov over six years ago was on Finland’s register-based census. But now, thanks to all sorts of developments not least this week’s Mydex launch, we can see how the UK in 2012 2011 could do better than the Finns a decade earlier. The non-ideal 2012 [correction: 2011] Census […]


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WRITTEN ON Monday, September 27th, 2010 BY William Heath AND STORED IN Identity, Save Time and Money

Mydex‘ new White Paper out today has a section at the back that sets out the implications of personal data stores such as Mydex for public sector services, identifiers, personalisation and security. The text of that section is below. You can download the whole Mydex White Paper here.


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WRITTEN ON Tuesday, September 21st, 2010 BY William Heath AND STORED IN Design: Co-creation, Design: user-oriented, Foundation of Trust, Identity, Save Time and Money

Does it matter that the Coalition hasn’t published a post-ID-Scheme identity policy yet? I dont think so. It’s no more helpful to obsess about identity than to obsess about privacy. These things are important, but the overriding Coalition priority is to save money. Happily, the urge to save money will usher in the right identity […]


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WRITTEN ON Sunday, August 8th, 2010 BY William Heath AND STORED IN Design: Co-creation, Foundation of Trust, Power of Information, Save Time and Money, We told you so...

The closure of ContactPoint and the onset of the Databankendämmerung is – let’s say it again – cause for celebration. It’s also cause for congratulation to those who campaigned long and hard, with negligeable resources, against the brick wall of prevailing wisdom to get rid of it. That’s not to say the underlying problems ContactPoint […]


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WRITTEN ON Monday, July 5th, 2010 BY William Heath AND STORED IN Design: Co-creation, Wibbipedia/MindtheGap

Hurrah – I like the new Patient Opinion widget: You must have a browser that supports iframes to view the Patient Opinion widget Sam did some of these for publicexperience. His one let you just type your experience straight in. The PO one just offers recent feedback, with options for filters. Has PO got the […]


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