Design: Co-creation

WRITTEN ON Sunday, August 8th, 2010 BY William Heath AND STORED IN Design: Co-creation, Foundation of Trust, Power of Information, Save Time and Money, We told you so...

The closure of ContactPoint and the onset of the Databankendämmerung is – let’s say it again – cause for celebration. It’s also cause for congratulation to those who campaigned long and hard, with negligeable resources, against the brick wall of prevailing wisdom to get rid of it.
That’s not to say the underlying problems ContactPoint [...]


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WRITTEN ON Monday, July 5th, 2010 BY William Heath AND STORED IN Design: Co-creation, Wibbipedia/MindtheGap

Hurrah – I like the new Patient Opinion widget:
You must have a browser that supports iframes to view the Patient Opinion widget
Sam did some of these for publicexperience. His one let you just type your experience straight in. The PO one just offers recent feedback, with options for filters. Has PO got the other [...]


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WRITTEN ON Thursday, June 24th, 2010 BY ruthkennedy AND STORED IN Across the Board, Design: Co-creation, Design: user-oriented, Foundation of Trust, What do we want?

Following on from Will’s post below, I’m pleased to say that in places (albeit all rather far from the Westminster media hub) people ARE using the burning platform of the current economic situation as a reason to re-think how they go about doing what they do. There are places where a requirement for a shift [...]


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WRITTEN ON Monday, June 14th, 2010 BY William Heath AND STORED IN Design: Co-creation, Ideal Goverment - project

The original “Ideal Government” agenda – quick wins; co-creative service design; foundation of trust – is now happening so thick and fast I’m not even pretending to keep up with it. That’s because Ideal Government stuff is now a fringe hobby topic for me; I’m fully focussed on new ways we can all protect, manage [...]


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WRITTEN ON Sunday, January 10th, 2010 BY William Heath AND STORED IN Design: Co-creation, Design: user-oriented, Ideal government IT strategy

No public service has ever been formally designed, from intention to execution. Every single one of them should have been.
That was the nub of an Aha-Erlebnis conversation with the late and much-lamented Charles Cox (who at that time was MD of EDS, responsible for delivering more on-line Whitehall services than everyone else put together). [...]


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WRITTEN ON Friday, January 8th, 2010 BY William Heath AND STORED IN Design: Co-creation, Foundation of Trust, Political engagement

The new Independent Parliamentary Standards Authority has a consultation up on MPs expenses. Do it, people! If we don’t fill it out now and feed back, we can hardly complain if we don’t like how MPs’ expenses work in future.
It’s a deceptively simple looking web site which is easy to use but pretty thorough [...]


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WRITTEN ON Wednesday, December 30th, 2009 BY William Heath AND STORED IN Design: Co-creation, Foundation of Trust, Save Time and Money, What do we want?

Cripes. HM’s Loyal Opposition has announced – if elected – a £1m prize for an online platform for large-scale crowdsourcing.
This almost comes onto the radar of big IT suppliers. It’s massive for smart little NGOs; it would have funded about a decade of early MySociety work.
I got it in an email (extract below). [...]


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WRITTEN ON Friday, December 18th, 2009 BY William Heath AND STORED IN Across the Board, Design: Co-creation, Design: user-oriented, Foundation of Trust, Government Procurement, Ideal Goverment - project, Ideal government IT strategy, Identity, Pertinent Art, Policies, Political engagement, Power of Information, Save Time and Money, Transformational Government, We told you so...

It’s time to say what we want from government IT.
Let’s do this together. Let’s say “wouldn’t it be better if” about how tech affects transparency, costs and the quality of public services and how they affect our lives.
@ntouk and I have long since been fed up with what one senior Whitehall official yesterday called [...]


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WRITTEN ON Tuesday, December 8th, 2009 BY William Heath AND STORED IN Bad stuff, Design: Co-creation, Design: user-oriented, Foundation of Trust, Political engagement

Murdoch’s tabloid columnist David Aaranovitch has stepped up as first cheerleader in Michael Wills’ long-promised riposte to our highly successful and influential Database State report earlier this year for JRRT. He’s no doubt well paid to use forceful language, and strike provocative poses. But he doesn’t get it.
What the hell has Facebook, the greatest of [...]


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WRITTEN ON Monday, December 7th, 2009 BY William Heath AND STORED IN Design: Co-creation, Design: user-oriented, Ideal Goverment - project, Transformational Government, What do we want?

At first glance the new Smarter Government white paper looks pretty refreshing.
The stuff on freeing up data is good:
‘Public data’ are ‘government-held non-personal data that are collected or generated in the course of public service delivery’.
Our public data principles state that:
* Public data will be published in reusable, machine-readable form
[...]


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