Comments on: Reciprocal surveillance: “Your call is being recorded”…”So’s yours matey” http://idealgovernment.com/2005/01/reciprocal_surveillance_your_call_is_being_recordedsos_yours_matey/ What do we want from Internet-age government? Wouldn't it be better if... Sat, 04 Feb 2012 10:03:19 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: William Heath http://idealgovernment.com/2005/01/reciprocal_surveillance_your_call_is_being_recordedsos_yours_matey/comment-page-1/#comment-303 William Heath Thu, 27 Jan 2005 22:29:29 +0000 http://reciprocal_surveillance_your_call_is_being_recordedsos_yours_matey#comment-303 Kim Cameron writes: I have long been fascinated by the way information technology is distorted by the economics governing its dissemination and commoditization. For example, I think our concepts of digital identity are profoundly affected by the fact that the mainframe era, in which organizations could afford computers while individuals couldn't, preceded the era of personal computers. The result was that the initial paradigms of digital identity (which permeated the thinking both of organizations and of individuals) emanated from the point of view of the organization, not the individual. It will take... a while... to reach a "recalibration" - in which there is a more balanced relationship between individual and organizational identity. (cross posted from http://www.identityblog.com/2005/01/25.html#a99) Kim Cameron writes:

I have long been fascinated by the way information technology is distorted by the economics governing its dissemination and commoditization. For example, I think our concepts of digital identity are profoundly affected by the fact that the mainframe era, in which organizations could afford computers while individuals couldn’t, preceded the era of personal computers. The result was that the initial paradigms of digital identity (which permeated the thinking both of organizations and of individuals) emanated from the point of view of the organization, not the individual. It will take… a while… to reach a “recalibration” – in which there is a more balanced relationship between individual and organizational identity.

(cross posted from http://www.identityblog.com/2005/01/25.html#a99)

]]> By: andy http://idealgovernment.com/2005/01/reciprocal_surveillance_your_call_is_being_recordedsos_yours_matey/comment-page-1/#comment-302 andy Wed, 26 Jan 2005 21:50:12 +0000 http://reciprocal_surveillance_your_call_is_being_recordedsos_yours_matey#comment-302 Isn't this a good example of what's called "sousveillance"? http://en.wikipedia.org/wiki/Sousveillance You could have cameras in your car to record your version if the police pull you over. You could have a 'home CRM' system to record your complaints to your bank or your council. The privacy issue cuts both ways. It's no more appropriate for you to record calls and interactions than it is for those agencies that do it already. Isn’t this a good example of what’s called “sousveillance”?

http://en.wikipedia.org/wiki/Sousveillance

You could have cameras in your car to record your version if the police pull you over.

You could have a ‘home CRM’ system to record your complaints to your bank or your council.

The privacy issue cuts both ways. It’s no more appropriate for you to record calls and interactions than it is for those agencies that do it already.

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